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Frequently Asked Questions
Quick Links >> Mailing List :: Fencing :: Wood Preservation :: Cedar Species :: Installation :: Sheds :: Billing :: Warranty
Mailing List Information

How Do I get on the Mailing List?
Go to our Contacts page and fill in the Feedback/Mailing List form. Alternatively, you can also send an email to info@sunburycedar.com and put 'mailing list' in the subject line.

How do I UnSubscribe from the Mailing List?
Should you wish to unsubscribe from our mailing list, you can do so by sending us an email with "Unsubscribe" in the subject line.

Will my Email Address be sold?
No. Any information we obtain through our website, is solely for the use of Delta Cedar Products and it's subsidiaries. We believe strongly in your right to privacy.

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Fencing Information

Do you make custom size fence panels?
We will make our panels in shorter lengths except for the F and K Series.

How high can I build my fence?
You should check with your local city hall, but you will probably find that 6 feet is the maximum height allowed.

Is it best to cement my posts in the ground? If so, how much cement should I use?
We have found it is best to cement the fence posts in the ground. It is important that you tamp the ground firmly as you are replacing the dirt and rocks in order to make the post as sound as possible. Normally we recommend one 55 lb bag of premixed cement per post hole.

How deep should I set my fence posts in the ground?
In most cases setting a post 2 feet deep in the ground is sufficient.

What is the difference between T&G Boards and S1S2E Boards?
T&G (Tongue and Groove) Boards fit into each other. S1S2E Boards, have flat edges and 'butt' up against one another.

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Wood Preservation

How do I protect my wood?
Staining your wood with a solid, semi-transparent or translucent stain will prolong the life of your cedar structures.

When is it safe to stain?
The weather is usually the deciding factor with staining. With most stains the drier the wood the better, however there are some water born stains that can be applied when the wood is wet. It is best to check the product specifications before applying any stain.

How often should I stain?
There are 3 basic types of stain. Solid, semi-transparent and translucent. The life of each type depends on the weather and the exposure (southern, northern). Generally speaking a solid stain will last approximately 5 -7 years. A semi-transparent stain 3 - 5 years. Translucent stain 1 - 2 years.

How can I prevent my posts from rotting?
A good quality preservative will prevent rot. If the posts are being set 2 feet deep in the ground be sure to treat the bottom 3 feet of the post as rot always starts at ground level.

Can I stain my pressure treated posts right away?
Yes, once they have dried out thoroughly.

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Cedar Species Information

What is the difference between red cedar and yellow cedar?
Yellow cedar is about 15% stronger than red cedar, lasts longer in the ground, holds nails better and is more bug resistant. It is also more difficult to stain because of its tight grain and oil content. Red cedar is a much more porous wood and accepts a greater variety of stains. Red cedar also has less of a tendency to warp than yellow cedar. The cost is about the same for both in smaller dimensions, but yellow cedar timbers are considerably more expensive than red.

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Installation Information

Do you install your products in the lower mainland?
Yes we have our own installation crews. For a price on installing our products, contact us and one of our estimators will visit your site and give you a free estimate.

Do your crews stain fences or decks that you install?
No. With the unpredictable weather on the coast it is too difficult to schedule a definite starting time for staining.

Are your estimates free?
Yes, however we do charge for I.C.B.C. quotes as we have found the majority of claimants take the payment and build the fence themselves.

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Shed Information

What is the roof slope on your sheds?
The slope on our sheds is a 4/12 pitch.

How long does it take to build a shed?
The time it takes depends on the person swinging the hammer. An average time for a 10' x 8' shed for example would be two full days for a person with some building experience and a helper.

Are there other sizes available other than the ones listed?
The sheds listed do cover our full range of available sizes. We can make or suggest how to make alterations to the stock sizes to fit a specific need.

Do you have a gambrel (barn) style roof?
Sorry, at this time we DO NOT have a gambrel style roof shed.

What is your shingle type and color?
We have both cedar and asphalt shingles. The asphalt shingle is available in a cedar color only. If you want to match the shingles on your house we could delete our shingles from the shed package and you could purchase matching shingles on your own.

What are the shed frames made of?
The Shed frames are made of 2 x 4 and the Lean-To's are made of 2 x 3.

What is the floor made of?
The floor consists of 2 x 4 joists and plates with 1 x 6 floor planks.

Are the sheds prefab?
No, the shed kits are completely knocked down. It would be difficult to transport prefabbed panels and even more difficult for our customers the handle the weight and size of the larger sheds.

Are the sheds pre-stained?
No they come with natural unstained bevel cedar siding.

What type of siding is used on your sheds?
Red cedar bevel siding.

What type of foundation do you recommend?
We recommend a foundation of pressure treated 4 x 4's running front to rear, perpendicular to the floor joists. Cement pads or pier blocks may be used depending on how level or how soft the ground is. Typically on a 8' or 10' wide three rows on 4 x 4's (2 on the outside and 1 down the middle) provided adequate support If cement pads are to be used we like to see a maximum spacing of about 4 feet between pads.

Is the foundation included?
No. Some of our customers have poured cement pads or have the floor deleted from their kits so we leave the 4 x 4 foundation as an option.

Is the hardware included in your shed and gazebo kits?
All of the hardware including the nails and door hinges are included with our shed and gazebo kits.

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Billing Information

What types of payment do you accept?
Cash, Cheque, Debit Card, Visa, MasterCard and American Express.

I'm from Washington State. What form of payment do you take?
Cash of course, debit card, Visa, MasterCard and American Express. If you are from the U.S., it is to your advantage to pay with a Visa or MasterCard as you will get the bank rate of exchange rather than the in-store exchange which is slightly less.

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Warranty Information

Warranty – do you have one?
Sunbury has no written warranty on its products because cedar is a natural product that is affected by the environment. However, having said that, we have been in business over 25 years and we stand behind everything that we manufacture.

Is there a warranty on your installations?
We have a one year warranty on workmanship.

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